We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• Fax
• Snail Mail

Email:

For product information or assistance:
products@dakotawireless.biz

For service inquiries or assistance:
service@dakotawireless.biz

For customer support or assistance:
support@dakotawireless.biz

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. www.dakotawireless.biz customers may also use our toll free telephone support center to contact a service representative during regular business hours:

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

Telephone:

Live Customer Care

Toll Free:  800-407-4104
Local:       605-720-CELL (2355)

Hours of Operation:

• Monday to Friday   9:00am to 6:00pm (MST) 
• Saturday              10:00am to 4:00pm (MST)

Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

1-866-669-8813

Snail Mail:

Send your inquiries to:

Dakota Wireless
Attention: Customer Care
1324 Main Street.
Sturgis, SD
57785